This is the most frequent question we are asked and personally it is the most important one for us too. We have founded our family company to be sure that every single customer will get all and only the ash of his beloved pet. We know at all times where is your pet and later his ash, because he is tagged with a name and the number of the order at all times during the whole process of the cremation. | We are on the line for fourteen hours a day (8 a.m. - 10 p.m.) Because in this time we pick up the pets of other clients we can not assure you that we are going to be in the office at all times, that is why it is highly advisable for you to call us beforehand by telephone if you are heading towards our office. | |
The best way is to fill the order form on the internet and then contact us by telephone. | The filling up of the order on the internet is not compulsory, because it is possible to do the order by telephone. | |